Privacy Policy at Casino Jax

At Casino Jax, we are deeply committed to protecting your trust and ensuring that your personal data is managed with the highest level of security and respect. This Privacy Policy explains how we collect, use, and safeguard your information. We encourage you to read this policy carefully to make well-informed choices regarding your interaction with our casino.

Our Commitment to Data Processing

This Privacy Policy outlines our responsibilities and procedures for processing your personal data in compliance with gambling regulations. Effective data processing is vital for your seamless participation in games and the provision of our services.

Casino Jax is managed by Jax Gaming Ltd., located in Curacao, and its subsidiary, Jax Ventures Ltd., in Cyprus. Jax Gaming Ltd. operates under a valid license issued by Curacao eGaming.

Your agreement to this Privacy Policy is required to access and use our services. We may update this policy from time to time, so please review it regularly. Continued use of our services signifies your acceptance of any changes made.

Information We Collect

We gather a variety of personal details through our website, including:

Information provided during registration and additional communications, such as names, contact details, and identification documents.
Records of your interactions through different communication channels.
Data related to your transactions and site usage patterns.
Documents necessary for identity verification and compliance with legal requirements.

We are committed to safeguarding your privacy and use advanced security measures to protect your personal information from unauthorized access or misuse.

How We Utilize Your Information

The information we collect is utilized for several purposes, including:

Processing your transactions and managing bets.
Providing the services and support you request.
Conducting necessary verification and compliance checks.
Sending you promotional materials, with your consent.
Meeting our legal obligations, such as anti-money laundering requirements.
Monitoring activities to prevent fraud and illegal behavior.
Performing market research and analyzing aggregated data.

We utilize this information to ensure a seamless experience and enhance our services. Additionally, your data helps us improve our offerings and maintain a secure environment for all users.

Enhancing Your Experience

To optimize your experience, we use your data to tailor our services and promotional offers to better meet your needs and interests. Our goal is to create a personalized experience that enhances your engagement with Casino Jax.

Marketing Preferences

With your consent, we may use your personal data to send you updates and promotions about our products and services. If you wish to opt out of receiving these communications, you can adjust your preferences through your account settings or contact our support team directly.

We do not sell or rent your personal information. However, it may be shared within our company or with trusted business partners as necessary for service delivery and legal compliance. Third-party service providers may also access your data for processing purposes.

Data Security and Retention

We are dedicated to ensuring the security of your personal data by adhering to stringent legal standards. Personal data is retained in accordance with legal requirements and for a minimum of five years after account closure, as stipulated by anti-money laundering regulations.

Cookies and Tracking Technologies

To improve our website’s functionality and enhance your user experience, we use cookies and similar technologies. You have the option to manage your cookie preferences through your browser settings, though disabling cookies may impact your experience on our site.

Your Data Rights and Contact Information

You have the right to request corrections to your data, update your personal details, or object to the use of your data for marketing purposes. For any concerns or inquiries, please contact our Data Protection Officer (DPO) via email. Under GDPR, you also have the right to file complaints with relevant supervisory authorities.

This policy underscores our commitment to safeguarding your privacy and ensuring a secure and compliant gaming environment. Should you have any questions or require further assistance regarding your data, please feel free to reach out to us.

Stay Connected with Casino Jax

At Casino Jax, transparency and communication are essential. We are here to ensure you are well-informed about how your data is handled and protected. Thank you for choosing Casino Jax for your gaming experience.